Lucas Olsson
Support technician/Coordinatior
Lucas is a social person who is passionate about learning new things.
With a broad competence in support and software development, Lucas has become awesome problem solver, his great interest in IT and development is based on the fact that there is always something new to learn and that new challenges are always waiting around the corner.
If you are looking for a support technician with knowledge in both infrastructure and development, Lucas is your resource!
Earlier experiences
Support technician/coordinator
Wireless cars
2021-10-ongoing
The assignment have two roles. The first one is to support wireless cars users and this role also includes to translate all cases from SC3 to Jira.
In the other role as coordinator, Lucas has been responsible for documenting and verifying all older cases have all the information and that they are correct and then assigned the cases to the responsible person
Service technician
Handelshuset
2021-05 -- 2021-10
Lucas has worked with service of pool motors for Handelshuset's customers.
Software developer
YRKESAKADEMIN TROLLHÄTTAN
2019 - 2020
SOFTWARE DEVELOPER ELECTRICAL & AUTONOMOUSVEHICLES DISTANCE
Education with a focus on software development for the automotive industry. Languages used in the training are C # and Python.
Support technician/
VOLVO BIL I GÖTEBORG AB
2018-06 -- 2019-04
Lucas worked with supporting Volvo Car both during the school holidays and during his internship in. The support had a complete delivery where they worked with 1-3 line support with everything from PC troubleshooting, peripherals such as printer scanners to application support.
Used skilles skills: AD, Windows client, Windows server, support, printing, office
forwarding agent
DFDS GÖTEBORG
Juni 2017 - Juli 2017
During the summer of 2017, Lucas worked as an export freight forwarder for DFDS in Gothenburg.
HIGH SCHOOL ENGINEER IN SOFTWARE DEVELOPMENT
TEKNIKCOLLEGESTENUNGSUND
Aug 2018 - Maj 2019
Immediately after the Technology program, Lucas chose to extend his high school education by a fourth year at Teknikcollege Stenungsund. At Teknikcollege Stenungsund immersed himself in software development.
Skills & expertise
Cisco Routing & Switching
Juniper Routing & Switching
Windows 10
Linux
Active Directory
Office 365
Windows 10
Windows server
SCRUM
CI/CD
Freshdesk
TeamViewer
Visual Studio Code
Azure Cloud
Drupal
UX Guidelines
Powershell
BACKEND
C
C++
Python
API:er
GIT
FRONTEND
HTML5
CSS3
Javascript
Twitter Bootstrap
Sass & Less
XML
Certificates & Education
YRKESAKADEMIN IN TROLLHÄTTAN
SOFTWARE DEVELOPER ELECTRICAL & AUTONOMOUS VEHICLES DISTANCE
Education is focused on software development for the automotive industry. Languages used in the training are C # and Python.
Technical College Stenungsund August 2018 - June 2019
Technology Program - Fourth Technical Year, Software Development
Technical College Stenungsund August 2015 - June 2018
Technology program - Information technology
Certificate:
• Cisco IT Essentials
• CCNA Routing & Switching
Introduction
• CCNA Routing & Switching
• Cisco IOT Fundamentals: Connecting Things